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| 1.Do you have any certificate ? |
Yes , we have CE /RoHs and FCC, if you need others , we will arrange and offer them to you before delivery . |
| 2.How about the delivery time ? |
About 30-45 days after order confirmed basis on 1k |
Considering the first time for many customers cooperate with us and extend the market share, MOQ is only 100pcs . |
| 4.Does your e-book reader support WI-FI, Touch 3G? |
Yes , now, our new model SEB-695 support WIFI and Touch , 3G will be available soon . |
Yes , our products can support DRM in technical aspect, if you want to download books from paid web and your market is strict at DRM license , you must buy DRM License from Adobe company ! |
| 6.Can you repackage your product to our branding and logo? |
Yes we can, and we’d like to do OEM for you |
| 7.Can we integrate your device into our software? |
Yes you can integrate our devices into your own software of tracking platform, and you can also use our tracking web platform. |
| 8.Why neither SMS nor GPRS works after I set up GPRS configuration? |
If the GPRS configuration has been wrongly set, the device will spend long time to repeatedly engage at connecting with IP address, this will cause the outing SMS delayed. |
| 9.Why can’t I set up “SOS” function? |
when you set command “SOS”, please confirm “o” is Character not Arabic numeral “0”. |
| 10.Why the device cannot be shut down normally? |
When the device is on GSM start processing or sending a SMS out, it can not be shut down as usual. Hold still for a while then retry. |
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