1.Can you repackage your product to our branding and logo?
Yes we can, and we’d like to do OEM for you
2.Can we integrate your device into our software?
Yes you can integrate our devices into your own software of tracking platform, and you can also use our tracking web platform.
3.Why neither SMS nor GPRS works after I set up GPRS configuration?
If the GPRS configuration has been wrongly set, the device will spend long time to repeatedly engage at connecting with IP address, this will cause the outing SMS delayed.
4.Why can’t I set up “SOS” function?
when you set command “SOS”, please confirm “o” is Character not Arabic numeral “0”.
5.Why the device cannot be shut down normally?
When the device is on GSM start processing or sending a SMS out, it can not be shut down as usual. Hold still for a while then retry.
6.How should I find out APN name of my local telecommunication provider?
Please refer to user manual (only for reference), if your service provider is not in the list, please contact your service provider for details.
7.How should I set up the port number?
Port number is a random number which is setup by the end user, please make sure this port is not occupied by other software otherwise the PC server software will shut down automatically. In order to avoid the conflict, we suggest you setup the port number bigger than 6000.
8.How should I find out IP address for PC server?
When you login your router, you will get your IP address in the login box. Also there is some website or software could help you to check your own IP address.
9.What is the cost for using GPRS function?
Most of telecommunication provider bills GPRS according flow. The size of our message is 88 byte each time. Incorporate with the TIMER which determine the message interval, you can calculate the totally cost the GPS function.
10.Is there any limitation of times that I track my vehicle?
No. If you use our web platform software, you can rent our web platform or buy our software for unlimited vehicle tracking and notifications, or you can buy our software
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